Customer Retention
Is Texting Clients the New Normal?

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We all know it takes more money and energy to attract a new customer than it does to retain an existing one. In this podcast Ryan shares tips for increasing your retention rate.
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This week’s listener question is: Brenda from Omaha asks, “I feel like texting clients is the new normal. How do you feel about texting clients?”
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Listen to Ryan’s ad sales podcast, Ad Sales Nation, on iTunes or on Soundcloud. Keep up to date with Ryan’s ad sales training advice on Facebook at: https://www.facebook.com/RyanDohrnLIVE

Ryan Dohrn is an award-winning ad sales training coach, a nationally recognized internet sales consultant, and an international motivational speaker. He is the author of the best-selling ad sales book, Selling Backwards. Ryan is the President and founder of Brain Swell Media and 360 Ad Sales Training, a boutique ad sales training and sales coaching firm with a detailed focus on ad sales training, internet consulting, and media revenue generation. Ryan is also the Publisher of Sales Training World.